Contact

Have a question about your order or one of our products? We're here to help.

Email us

For customer support, email us at support@xquishies.com.

Please include your order number when contacting us about an existing order so we can assist you as quickly as possible.

Our typical response time is 24-48 business hours. We respond to all customer inquiries, including questions before placing an order.

Live support chat

You can also contact us through the Xquish Support chat on our website.

If we are unable to resolve your question through chat, we may ask for your email address and other necessary order details so our support team can follow up with you by email.

Business details

Xquishies is an online-only store selling squishies and fidget toys. We do not operate a physical retail location or walk-in store.

Customer support is available through support@xquishies.com and the support chat on our website.

Orders are processed securely through Shopify's checkout.

Support hours

Monday-Friday: 9:00 AM-6:00 PM

Weekends and holidays: Email support only.

Response times may vary during holidays, weekends, or periods of high order volume.

Before you contact us

For common questions, please check our FAQ, Shipping Policy, and Return & Refund Policy pages. These pages contain information about shipping times, returns, refunds, and other frequently asked questions.

Contact

Email: support@xquishies.com

Phone: +1 (386) 230-4413

Business address: 1270 Reed Canal Rd, Port Orange, FL 32129, United States